Fair Practice Code
Adhering strictly to RBI guidelines on transparency, unbiased advising, and ethical customer relationships.
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Transparent Loan Matching
We disclose all processing fees, pre-payment charges, and interest rates upfront during the matchmaking process. FundRupee provides an objective breakdown of offers without pushing individual NBFC partners, ensuring our customers make fully informed choices.
No Harassment & Ethical Recovery
FundRupee partners strictly with RBI-regulated lenders that do not engage in harsh recovery practices or invade customer contacts. All communication regarding payments is handled through formal legal channels established by the respective lenders.
Digital Disclosures
Every partner lender provides a Key Fact Statement (KFS) containing details of the interest rate (APR), processing charges, and insurance parameters before the loan agreement is signed. FundRupee ensures these sheets are digitally visible to the applicant during the comparison stage.
Non-Discriminatory Matching
Our matchmaking algorithms are built to evaluate credit eligibility indicators (credit history, income stability) without any bias based on gender, race, caste, or religion.